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Karl Maslo | 2019: The year in which technology will force us to rethink humanity
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2019: The year in which technology will force us to rethink humanity

That's what still makes us different from computers, our ability to dream and create beyond imaginable.

2018 was a year of changes and innovations in all sectors, especially in terms of artificial intelligence and process automation. Digital transformation became the fashionable term in the business world. They seem many changes in a very short time, however, we were only seeing the beginning of a much more complex and radical process that would reach its boiling point this year.

In this article I will comment on some of those changes that could mark a before and after, not only in industry, but in human life at all levels.

Artificial Intelligence and Process Automation

Artificial Intelligence (AI) made great strides in 2018. We no longer talk about computers capable of defeating chess masters, an achievable process considering that it is a game whose logical basis has many similarities with the algorithmic logic of a CPU.

Today we have computers capable of learning and developing new concepts. For the first time in history, computers begin to equate the balance in terms of creativity and consciousness. Today we have programs capable of learning and redefining their schemes. And if we add to that the processing capacity that exponentially exceeds human capacity, we have a serious competitor.

Chatbots, self-care, voice assistants (increasingly impressive in their understanding of language and human expressions) and even the development of previously exclusive activities of the human being, will mark a change in the way industries are handled. Thousands of jobs must adapt or disappear, giving way to new opportunities.

The priority, then, will not be the efficiency, almost assured with the automation of processes, but in finding the added value in the post sale, in the loyalty of the clients and in offering really innovative solutions. Efficiency, understand well, is already a commodity.

Eco-efficiency

Elon Musk and his electronic cars, Bill Gates and his toilets that do not need water. Climate change and the environmental urgency that we live is a reality that is not alien to the brightest minds of our era.

The consumer no longer only assesses whether a brand is efficient and attractive, it will also value that the processes are cleaner, with lower energy consumption and friendly with the environment. The companies, in a context of permanent exchange with the client, become social entities, with personality and a reputation that must be taken care of to the maximum. It is not enough to look eco-sustainable, it must be demonstrated.

Cloud Computing: The world in "the cloud"

The cloud is here to stay. Companies that still work with physical servers should seriously analyze their growth possibilities. Cloud Computing offers scalability and a progressive increase in features and features: you pay what you consume.

This opens a new panorama for the development of new ventures. You do not need a physical space to run an application capable of reaching millions of people in the world. It is enough with a capital (minimum) to hire a dedicated Cloud server (like Amazon Web Services) and to increase capacities as the enterprise grows.

Innovation, at this stage of the game, has no ceiling. Almost everything you can think of, can be done. Take note: if your company is not yet in the cloud and your expectation is to grow, you should talk seriously with your IT department.

Education must change

A few weeks ago I read a very interesting article about the new challenges of education. And one was, precisely, the new demands of an automated world and that is drifting more and more activities to the machines.

One phrase, particularly interesting, left me thinking: "if we prepare our students to do the same as machines do, they will displace them". Nothing more true, and this is where we must rethink things.

We must restructure education and the system as a whole, to train people willing and prepared to learn throughout their lives. People who question everything, including what already works, and are able to think beyond what is established. In the future we will not need more programmers (which will be in heaps), we need more Elon Musks, human beings who believe in the impossible.

That's what still makes us different from computers, our ability to dream and create beyond imaginable.

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07 january, 2019

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